Precompiled files were not installed.

The installation program may have launched this web page because of a condition it encountered while trying to install Ol Monitor. 


The problem:

The program requires 2 files to be installed into the Smarterm application folder.  If the installer fails to install these files you may receive a failed installation message and the installation will not complete. 

Even if the installer fails, Ol Monitor will attempt to copy these files to the Smarterm folder when it initializes Smarterm for the first time.  However the condition that caused the installer to fail may also prevent Ol Monitor from copying these files over.

Additionally you may see this error if the installer failed to find the Smarterm executable file.

Solutions:

  1. Use an administrator account to install the program.
  2. Try running Ol Monitor once and see if it can succeed in copying the files over.
  3. Manually copy the files over from the Ol Monitor application folder to the Smarterm application folder.


The location of the Ol Monitor application should be:
 C:\Program Files\OL Monitor VIM 

Ol Monitor application in XP64-bit/Windows 7:
 C:\Program Files (x86)\OL Monitor VIM 

The location of the Smarterm application should be:
  C:\Program Files\Esker\Smarterm 
Smarterm application in XP64/Windows 7:
  C:\Program Files (x86)\Esker\Smarterm 


The name of the files to copy are:
 Uservt precompiled D current.PCD
 Uservt precompiled D current.PPC


So to copy the files over manually:
1: Open windows explorer and browse to the Ol Monitor VIM folder:


2: Select the precompiled files: (click on the first file, then move the mouse over the last file and shift-click)


3. Right click your selection there and select copy:


4. Browse to the Smarterm folder in program files:


5. Right-Click anywhere in the whitespace and paste:



6. If you get an error at this point then you will need to get IT to help out with some admin privileges elevation.